Amazon.com was started in 1995 by Jeff Bezos. The company in based in Seattle, Washington and has operations in China, UK, Canada, Germany, Spain, Italy and Japan. In addition to these operations they also have numerous “fulfillment centers”, as they like to call them. These centers serve as outlets or warehouses where people can place orders or pick up items.
There are more than fifty one thousand people employed by Amazon.com around the world who work in various capacities such as administration, fulfillment centers, customer service and much more.
The company opened up their business to other retailers in the year 2000 and now has more than two million seller accounts and over 150 million customer accounts.
Being called the best online store by buyers online, they offer great buying experience. No wonder they have so many customers. According to Alexa.com Amazon “seeks to be the Earth’s most customer-centric company”.
Epinions, a site that offers customer service reviews for online retailers, has an overall rating of Amazon.com at 3.5 of 5 stars. It appears that as many with bad experiences there have been more customers who are happy with the service.
The reviews on this site were based on four factors; ease of ordering, customer service, selection and on-time delivery. It seems that most people had little or no trouble processing their orders to be followed by the quality of the items for selection. Customers also gave the delivery time a good rating. Amazon’s customer service seem to take the back seat on this but over-all a not so bad rating either.
According to the customers their selection of products got a very good mark which means that the store has very high quality products to offer. Amazon stocks everything and any thing in between. Some categories include jewelery, home and garden, sports and recreation, appliances, electronics, software and music downloads and many more including sub categories as well.
The prices are some of the lowest online and there are super savings each day such as a deal of the day! Customers can also save on shipping by getting a super saver two day shipping when they purchase goods over $35 (this may change). This super saver shipping is free shipping within the US and it territories and your items are shipped withing two days of ordering.
There is also the free no rush shipping for prime members who are in no hurry for their products. Customers can also select free standard shipping where items take up to 7 days for delivery.
In case you are ordering more than one items you can choose to receive one package with all items or receive them as they are made available. This might mean individual packages at different times. Some items cannot be shipped internationally but believe it or not they also deliver to penitentiaries as well.
To sum it up, Amazon.com is one of the finest online stores with millions of items to choose from and they ship to many countries across the world.